People / L2 detail
Culture and change management
People4 Level 3 activities
Linked Level 3 activities
Level 3
Change champions / influencer network
Use trusted influencers to normalise new autonomous workflows, not only executive comms
Open Level 3 detail
Level 3
Communications and narrative
Communicate what is changing beyond GenAI - autonomy boundaries, safety nets, operating model changes, and measurable benefits - in balanced, practical terms
Open Level 3 detail
Level 3
Incentives and performance alignment
Align incentives to safe autonomy, measurable outcomes, and responsible escalation
Open Level 3 detail
Level 3
Adoption measurement and reinforcement
Measure adoption via workflow outcomes, override patterns, and process conformance, not only tool usage
Open Level 3 detail