Process & tooling / L2 detail
Continuous improvement
Process & tooling3 Level 3 activities
Linked Level 3 activities
Level 3
Feedback collection, triage, and change implementation
Capture feedback on outcomes/overrides/failures and implement a managed loop (triage, prioritise, release fixes, verify impact)
Open Level 3 detail
Level 3
Process metrics and maturity tracking
Track maturity of controls, monitoring, adoption, and operational outcomes per agent/domain
Open Level 3 detail
Level 3
Live backlog prioritisation and iteration principles
Update post-live prioritisation principles to balance risk reduction, stability, and outcome improvements, not just feature delivery
Open Level 3 detail