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CIO Level 3 activities
31 matching Level 3 activities
| Level 3 name | Change required - short description | Recommended C-suite owner | Recommended operational owner | Parent Level 2 | Parent Level 1 | T-shirt size |
|---|---|---|---|---|---|---|
| Governance platform (system of record and workflow) | Establish governance platform for agent oversight | CIO / CTO | AI Governance Platform Product Owner | Policy enforcement | Governance | L |
| Coaching and enablement support | Provide hands-on support for autonomous workflow adoption | CIO / CTO | AI Enablement Hub Lead (Coaching, Office Hours) | Skills and capability building | People | M |
| Communities of practice / guilds | Build communities around safe autonomy patterns | CIO / CTO | Community Lead (AI Guild) | Skills and capability building | People | XS |
| Practitioner tooling literacy (agents, prompts, evaluation) | Train practitioners on frameworks, evals and monitoring | CIO / CTO | Engineering Enablement Lead (AI) | Skills and capability building | People | S |
| Live backlog prioritisation and iteration principles | Reprioritise live backlog for risk and stability | CIO / CTO | Product Manager (Agent Platform / Agent Services) | Continuous improvement | Process & tooling | S |
| Dependency mapping (apps, connectors, data stores, services) | Map dependencies across agent execution chains | CIO / CTO | Enterprise Architecture + CMDB/Service Mapping Owner | Inventory and discovery | Process & tooling | M |
| Intake and registration workflow | Register agent bundles, permissions and endpoints | CIO / CTO | AI Governance Platform Ops (Inventory Registrar) | Inventory and discovery | Process & tooling | M |
| Change and release management | Manage bundled releases with controlled rollback | CIO / CTO | Release Management Lead (Agent Bundles) | Lifecycle management | Process & tooling | M |
| Live tuning, configuration, and update management | Govern live tuning, updates and rollback | CIO / CTO | AI/Agent Configuration Management Owner | Lifecycle management | Process & tooling | M |
| Retirement and decommissioning | Retire agents safely and archive evidence | CIO / CTO | Service Owner (AI/Agent Services) + IAM Owner (revoke) | Lifecycle management | Process & tooling | S |
| Agent testing harnesses (evals, simulations) | Build harnesses for workflow and failure simulation | CIO / CTO | AI Test Engineering Lead | SDLC and pipelines | Process & tooling | M |
| DevOps / DevSecOps pipeline integration | Integrate evaluations, policy gates and security checks | CIO / CTO | DevSecOps Platform Owner | SDLC and pipelines | Process & tooling | L |
| Environment management (dev / test / prod) | Provide safe dev, test and production environments | CIO / CTO | Platform Operations Lead (Environments) | SDLC and pipelines | Process & tooling | M |
| API design and integration | Design APIs for agent orchestration | CIO / CTO | Head of Integration / API Platform | Architecture | Technology | M |
| Event-driven architecture | Enable event-driven autonomous workflows | CIO / CTO | Head of Integration / Event Platform | Architecture | Technology | M |
| Microservices and modular design | Modularise services for dynamic agent composition | CIO / CTO | Head of Platform Engineering | Architecture | Technology | M |
| Secure experimentation sandbox (high-trust build environment) | Provide secure sandbox for agent experimentation | CIO / CTO | Head of Developer Platform / Engineering Enablement | Architecture | Technology | M |
| Fine-tuning and customisation strategy | Shape agent behaviour with policy-aware customisation | CIO / CTO | Head of Applied AI / ML Engineering | Foundation models | Technology | S |
| Foundation model vendor selection | Evaluate vendors for agent reliability and controls | CIO / CTO | Head of AI Platform (Model Strategy and Sourcing) | Foundation models | Technology | S |
| Model performance monitoring | Monitor goal success, tool errors and violations | CIO / CTO | Head of AI Ops / Model Monitoring | Foundation models | Technology | M |
| Cloud provider selection | Prioritise portable cloud foundations for agents | CIO / CTO | Head of Cloud Platform Engineering | Infrastructure | Technology | M |
| Network and storage architecture | Upgrade networks and storage for agent workloads | CIO / CTO | Head of Infrastructure Engineering (Networks and Storage) | Infrastructure | Technology | M |
| On-premise vs hybrid strategy | Define hybrid execution boundaries for autonomy | CIO / CTO | Head of Enterprise Architecture | Infrastructure | Technology | M |
| Automated validation and testing | Expand testing to multi-step agent behaviour | CRO (with CIO) | Head of AI Assurance / Testing and Validation | Controls | Governance | M |
| DevSecOps control gates in CI/CD | Add agent behaviour gates to CI/CD | CISO (with CIO) | Head of DevSecOps / Secure SDLC | Architecture | Technology | M |
| Evidence automation and compliance reporting pipelines | Automate evidence collection and reporting | CCO (with CIO) | GRC Tooling Owner / AI Governance Platform Product Owner | Architecture | Technology | M |
| Explainability instrumentation and provenance capture | Capture action rationale and provenance | CCO (with CIO) | Head of AI Platform Observability / Telemetry | Architecture | Technology | M |
| Fallback and safe-state design | Design safe states and manual overrides | COO (with CIO) | SRE Lead for AI/Agent Services | Architecture | Technology | M |
| Runtime action ring-fencing and safety wrappers | Ring-fence runtime actions with safety wrappers | CISO (with CIO) | Head of AI Platform Engineering (Policy Enforcement Layer) | Architecture | Technology | M |
| Model governance and versioning | Govern versions across complete agent bundles | CRO (with CIO) | Head of AI Governance (Agent Bundle Release Management) | Foundation models | Technology | M |
| Scalability and resilience engineering | Engineer resilient always-on agent services | COO (with CIO) | Head of Site Reliability Engineering (SRE) | Infrastructure | Technology | L |